<aside> <img src="/icons/link_blue.svg" alt="/icons/link_blue.svg" width="40px" /> Link to this article: https://htbt.ai/to/password-reset

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<aside> <img src="/icons/verified_red.svg" alt="/icons/verified_red.svg" width="40px" /> In this article, you’ll learn how to reset or change the password for your personal account.

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<aside> <img src="/icons/question-mark_red.svg" alt="/icons/question-mark_red.svg" width="40px" /> Need help?

Reach out to your manager or contact support using the button in the bottom-left corner of your account.

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Contents

Getting Started

Your password is your key to the Personal Account. Once you forget it, want to update it for security, or can’t find your welcome email — you can reset it in a few clicks.

When you first register, a password is generated automatically and sent to the email you used to create your account. That email includes your welcome message and a link to sign in.

<aside> <img src="/icons/exclamation-mark-double_red.svg" alt="/icons/exclamation-mark-double_red.svg" width="40px" /> Note: For security, passwords are stored in encrypted form. You can’t view your current password — only set a new one.

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This guide shows you how to reset your password and sign back in.

Password Reset

To access settings, log in to your Hotbot.ai account or go directly to my.hotbot.ai.

<aside> <img src="/icons/link_blue.svg" alt="/icons/link_blue.svg" width="40px" /> We recommend adding the login page to your browser Bookmarks for easy access.

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  1. On the sign-in page, click Forgot password?.

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  2. Enter the email address linked to your account.

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  3. Click Recover password.

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  4. You’ll see a confirmation that a reset link has been sent to your email.

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